Privacy Policy for upLVL™ Services

Last Updated: December, 2024

Thank you for using upLVL Services, provided by upLVL, Inc. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access or use upLVL Services. By using our services, you consent to the practices described in this policy.

1. Information We Collect:

When you access or use upLVL Services, we may collect the following types of information:

• Personal Information: This includes data you provide voluntarily when creating an account, using specific features, or contacting our support team. It may include your name, email address, contact details, and any other information you choose to share.
• Usage Information: We may collect information about how you interact with upLVL Services, such as the pages you visit, the features you use, and your interactions with other users.
• Device Information: To improve our services and optimize your experience, we may collect details about the device you use to access upLVL Services, such as the device type, model, operating system, and unique device identifiers.

2. How We Use Your Information:

We use the information we collect for the following purposes:

• Providing and Improving Services: Your information helps us deliver and enhance upLVL Services, including BudtenderXP. We use it to personalize your experience, troubleshoot issues, and develop new features.
• Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you relevant updates or promotional content if you have opted to receive them, including communications from our product and brand clients.
• Aggregated Analytics: We may analyze user data in an aggregated and anonymized manner to gain insights into the overall usage patterns and trends on upLVL Services. This helps us improve our services.

3. Information Sharing:

We value your trust and do not share your personal information with third parties for marketing purposes or any purpose inconsistent with this Privacy Policy. However, we may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in delivering upLVL Services, including technical support, data storage, and analytics. These service providers are bound by confidentiality obligations and will only process your information as instructed by us.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, safety, or property of upLVL, Inc., its users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Retention and Data Removal:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

In the event that you want upLVL to remove your personal information from our system, you can make such a request by sending an email to info@uplvl.net. We will remove such information as soon as reasonably practicable. With such removal, you understand that we will no longer be able to provide the full range of upLVL Services to you.

5. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Privacy of Under-Age Individuals:

upLVL Services, including BudtenderXP, are not intended for use by individuals under the age of 21. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on the upLVL website. We encourage you to review this page periodically to stay informed about how we handle your information.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@uplvl.net.

Thank you for choosing upLVL Services, including Budtender Experience. Your privacy is important to us, and we are committed to providing a secure and enjoyable experience for all our users.